1. Shipping Area: We currently provide shipping services for our cloud kitchen, Phara India, exclusively within the Lucknow region. We do not offer delivery services outside of this specified area.

2. Delivery Time: We strive to provide prompt and timely delivery services. Delivery times may vary based on factors such as order volume, traffic conditions, and other unforeseen circumstances. We will make every effort to communicate any delays to our customers.

3. Delivery Charges: Delivery charges, if applicable, will be clearly communicated to the customer during the checkout process. These charges may vary based on the delivery location and other factors. Any updates or changes to delivery charges will be reflected on our website.

4. Order Tracking: We provide order tracking services. However, our customer support team is available to assist you with any inquiries regarding the status of your order.

5. Delivery Confirmation: Once your order has been successfully delivered to the specified address, we consider it fulfilled. We may use order confirmation emails or notifications to inform you of the successful delivery.